Binghamton University
Binghamton, New York, United States
7 days ago
Job Type
Job Function


About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first-generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmative action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget Title: Instructional Support Associate (SL-2)

Salary: Commensurate with qualifications and experience

The Telecommunications Technician will be responsible for the installation of Mitel VoIP telephone equipment and have responsibilities for the overall technical deployment of Mitel VoIP on campus, including system administration and configuration & programming of the system components in support of the University's voice communication system. The ideal candidate will exercise proficiency in handling and working with the electronics, interconnects, and cabling within our University communications systems. The technician must be able to properly install and terminate all types of communications cables including but not limited to copper UTP, coax, and fiber. The technician will be responsible for providing technical expertise and support to other team members within the organization. This person will be responsible for properly labeling, marking, and documenting all work.

The telecommunications technician will work closely with the manager of the Cabling and Installation team, other key groups and staff members within Telecommunications and Information Technology Services (ITS).

In addition, the telecommunications technician's responsibilities will include:
  • Installation of cable and termination hardware necessary for the operation of University Telecommunications systems (data network, telephone, CATV, and includes as a minimum copper UTP, coax, and fiber cabling systems).
  • Installation and maintenance of Indoor Distributed Antenna System (iDAS).
  • Properly record, label, and document work on cables, termination hardware and data connections. Proper labeling of cable, termination hardware and jacks is essential.
  • Assist with the planning and execution of communications technology projects as necessary.
  • Must be able to operate testing equipment to troubleshoot and certify cable installations.
  • Reading and understanding blueprints, and technical drawings.
  • Willingness to learn new skills and technologies.
  • The observance of University safety standards.
  • Completion of all assigned Telecom work orders and incidents in a timely fashion. This includes the installation and repair of data network cabling, and VoIP telephones and associated components.
  • Must be able to interact effectively with University customers (i.e. students, faculty, admin staff, and co-workers) and have the ability to provide training to customers in the use of telecom equipment and services.
  • Must be able to maintain data confidentiality and compliance with regulatory requirements (HIPAA, etc.).


Visa sponsorship is not available for this position
  • Associate's Degree in Telecommunications, Information Systems, Networking or a related field
  • Three years of experience in deploying, installing, terminating, and testing low-voltage equipment and cabling, including testing and documenting installations and modifications
  • Three years of experience in troubleshooting and repairing technical systems such as electronics equipment, data cabling, computer and/or network equipment
  • Understanding of BICSI standards and other telecommunications standards
  • Understanding of the deployment of Mitel VoIP systems
  • Experience with documenting new and existing processes
  • Must be detail oriented, organized, have the ability to multi-task with excellent problem-solving skills, willing attitude and persistent follow-through
  • Proficiency in utilizing standard computer applications, such as Microsoft Excel, Microsoft Word and Adobe Acrobat
  • Excellent communication and interpersonal skills
  • Must possess a valid driver's license and be able to operate campus vehicles

  • Bachelor's Degree in Telecommunications, Information Systems, Networking or a related field
  • Experience in working in a large complex organization
  • Experience working in higher education or a research environment
  • Basic knowledge and understanding of IP networking

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at

Payroll information can be found on our website

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here.

Application Instructions:

All applicants must apply via Interview Exchange:

Deadline for Internal Applicants: April 23, 2024

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:
  1. Resume,
  2. Cover letter, and
  3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents:

Job ID: 73859031
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